Need support? BW Packaging Systems companies’ remote service apps keep your business moving forward.

Introducing Live Remote Support from BW Packaging Companies

  • BW Packaging Systems Remote Live Service

Exceptional times call for innovative solutions.

As the COVID-19 pandemic continues to interrupt daily life and threaten the health of people in countries throughout the world, some industries are busier than ever, providing essential items for those at home and on the front lines.

During this time, BW Packaging Systems companies – Accraply, BW Flexible Systems, BW Integrated Systems, Pneumatic Scale Angelus and Synerlink – continue to deliver high-quality products and excellent service, while ensuring the health and safety of our customers, vendors, employees and communities.

One of the ways we can help move your business forward, while maintaining safe practices is through our remote live video support app. All BW Packaging Systems companies have a mobile application that is compatible with Android or Apple devices that creates a fully collaborative live environment enabling instant audio/video conferencing between your team and our technicians and engineering experts.

Our remote services application can help you with:

  • A rapid response to your equipment downtime
  • The ability to inspect and troubleshoot without an expert on-site
  • Schedule virtual Factory Acceptance Tests (FATs) to save time and travel expense

Now, more than ever, our companies stand ready to help your company through this exceptional time and keep your business moving forward, safely and effectively. We’re here for you.

For more information on our remote services, contact your representative in your respective BW Packaging Solutions provider, or go to